Return & Refund Policy

Effective Date: July 12, 2026

Thank you for shopping with Sacred Knowledge Wellness & Botanicals. We are committed to providing high-quality wellness products and excellent customer service. If you are not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused, unopened, and in its original packaging.

• The product must be in the same condition in which it was received.

• Proof of purchase or your order number is required.

For the safety of our customers, we cannot accept returns on products that have been opened, used, tampered with, or damaged after delivery unless they arrived defective or were sent in error.

Non-Returnable Items

The following items are not eligible for return:

• Opened or used supplements

• Opened herbal products

• Perishable items

• Gift cards

• Clearance or final sale items

• Personalized or custom products

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and photos of the product and packaging so we can quickly resolve the issue.

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method. Depending on your financial institution, it may take several business days for the refund to appear on your account.

Original shipping charges are non-refundable unless the return is the result of our error.

Exchanges

We replace items only if they are defective, damaged, or incorrectly shipped. If you need an exchange, please contact us so we can assist you.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our mistake or a defective product. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.

How to Start a Return

To request a return or report an issue with your order, please contact us with:

• Your name

• Order number

• Reason for the return

• Photos (if applicable)

We will provide return instructions after reviewing your request.

Due to the nature of dietary supplements and natural wellness products, we cannot guarantee individual results. Product effectiveness may vary from person to person. Refunds are not provided based on individual experiences or outcomes.