Shipping policy
Shipping Policy
Effective Date: July 12, 2026
Thank you for shopping with Sacred Knowledge Wellness & Botanicals. We are committed to processing and shipping your order as quickly and efficiently as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been received and verified.
Orders placed on weekends or holidays will be processed on the next business day.
Please note that processing times may be extended during holidays, sales events, severe weather conditions, or other unforeseen circumstances.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on the size, weight, and destination of your order.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–4 business days (if available)
Delivery times are estimates only and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.
Shipping Locations
We currently ship within the United States.
At this time, we do not offer international shipping.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect or incomplete address, the customer may be responsible for additional shipping charges to resend the package.
Lost or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery is the responsibility of the carrier.
If your package is delayed, lost, or marked as delivered but cannot be located, please contact the carrier first. If additional assistance is needed, please contact us and we will do our best to help.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery and provide:
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Your order number
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Photos of the damaged item(s)
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Photos of the shipping packaging
We will review the claim and work toward an appropriate resolution.
Shipping Restrictions
Certain products may be subject to shipping restrictions based on local, state, or federal regulations. We reserve the right to cancel and refund any order that cannot legally be shipped to the destination provided.
Contact Us
If you have any questions regarding shipping, order status, or delivery concerns, please contact us through our website or customer support email.
Thank you for choosing Sacred Knowledge Wellness & Botanicals. We appreciate your trust and look forward to supporting your wellness journey.